4 Jobs in Lincoln, RI
Sentec is Hiring a Customer Support Specialist Near Lincoln, RI
Sentec is a market leader of non-invasive respiratory monitoring and intrapulmonary percussive
ventilation (IPV) solutions who develops, manufactures, and markets patient-centric, cost-
effective technologies and products. We aim to improve the lives of patients by advancing non-
invasive patient care by empowering clinicians with clinically superior monitoring and
therapeutic technologies.
Customer Support Specialist
Key Tasks:
- Works with the Sentec sales team to process and manage sales orders.
agreements.
• Handles requests from customers for product troubleshooting, product questions, pricing inquiries, order
processing, and general questions and identifies cross-selling/up-selling opportunities.
Our Offer:
- Working environment in a growing company.
• Opportunities for professional and personal growth.
Your Profile:
- Minimum of 1-3 years of experience working in customer service required.
• Collaborative team player with a highly developed sense of integrity and commitment to customer service.
To apply, send your resume to jobs.us@sentec.com
Job Summary
Full Time
Wholesale
$45k-55k (estimate)
03/26/2023
05/13/2024
sentec.com
BAEKSEOK-DONG, SOUTH CHUNGCHEONG
200 - 500
1999
JUNG WON SU
$10M - $50M
Wholesale
Related Companies
The job skills required for Customer Support Specialist include Customer Service, Customer Support, Troubleshooting, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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